Up selling?
OK, I wanted lip balm, my favorite, Blistex Lip Relief Cream.
So you walk into your standard drug-store, in this case, an Etos and go to the register, where they have a nice little stand with all types of lip cream imaginable to man.
You can’t find yours immediately and ask if they have it in stock.
Next thing you know, the sales lady is being kind enough to tell you that you should get one with a sun-protective shield or something ridiculous.
At this point, me being me, I was getting slightly cranky and told her I was a nerd and I never came outside.
Apparently this didn’t deter her, she refused to answer my question, and kept telling me that it was really bad not to get one that doesn’t shield my lips from the sun.
At this point, I got really annoyed and told her I wanted my favorite, she reluctantly pointed it out to me, notified me again of the fact that the other ones were better and with visible aversion sold me two tubes of the stuff.
Up selling lip balm? How far can we go in this country?
I’m a consumer, but I know perfectly well what is good for me and what isn’t.
Any stick type of lip-balm goes horribly wrong on my lips. Any dryness will get worse and I’m allergic to Vaseline, which is in most of the stupid things.
Did this woman honestly think she was doing me a favor by pointing out to me that I should get another type of lip balm than the one I was specifically asking for, or would she get a commission on such a small purchase?